Improving organisational performance

Sometimes in the healthcare and community sector, services find that they’re not as effective as they could be. Sometimes there’s confusion between the interests of providers and clients – not always one and the same. Organisations can lose focus on what value they bring to the client or the community. Revenue is an area that public sector and charitable organisations often neglect.

How we can help

Health and community services executive Philip Cornish helps establish ways to do things differently and bring the focus to creating value and producing revenue. He can help your service by:

  • Increasing efficiency: Philip can help find operational efficiencies and increase service volumes. He has experience in working with clinical leadership to find ways to improve performance against benchmarks.
  • Managing money: With process and logistic reviews, Philip can help close that last 10% of costs and revenue.
  • Translating policy: Philip can translate official policy into practice and understands how it should be reflected in strategic plans.
  • Writing tenders: Philip has written several successful tenders and can help shape your proposal.
  • Providing advice and governance: It’s critical that boards know about their sector. Philip is a trusted advisor in the health and community services area, including aged care provision and disability.

Philip’s subject background ranges across NDIS, family violence, out-of-home care, refugee services, aboriginal primary health, allied health management, mental health, drug and alcohol services and services to the homeless. He has deep experience in leading sub-acute service, geriatrics, rehabilitation and palliative care. He understands public sector, NFPs and faith-based service systems and their broader constituencies and sensitivities.

As a Non-Executive Director, Philip understands the needs of board members and can interpret AROC (Australasian Rehabilitation Outcomes Centre) and other datasets to senior leaders.

Debbie is warm, friendly and helpful and always makes challenges manageable.
Kurt Porflit, Managing Director, Busch Australia
Debbie is approachable, professional and practical. She provides consistent quality support and is a great sounding board. Dealing with Debbie is like an extension of our own organisation. She understands the business and moulds her style around us.
Brant Doyle, Manager Organisational Development, Moira Shire Council
Debbie is sensitive, engaging, warm… She is able to see the challenges and opportunities and find solutions in quick and practical way.
Greg Embleton, CEO, Byte
I will be forever indebted to the person who recommended DK Sonin & Associates to me… Debbie just did not write a report and leave. She worked with the organisation at all levels to bring the recommendations alive.
Andrea O'Neill, General Manager, Berrigan & District Aged Care Association
Deb's professional, warm and sincere approach is evident in her engagement with individuals and management alike through difficult and sensitive matters, with her ability to gain respect from all parties that facilitates successful outcomes.
Linda South, General Manager, The Queen Elizabeth Hospital
I recommend Debbie Sonin to any employer who wants to provide their staff with opportunities to turn workplace behaviours around, improve their teamwork or learn new ways of interacting with others.
Robyn Shilton, Executive Officer, Community West Inc
Debbie has always demonstrated an appreciation of the industrial and personal impacts of her work, and has achieved results beyond what might have been expected given the complexity of the matter.
Estelle Fyffe, CEO, annecto
With her clinical and human resources background, Debbie offers a unique value proposition for businesses that want to implement change… Debbie always goes above and beyond for her clients and thinks deeply about providing solutions that will work for all parties.
Catherine Brooks, Practice Leader, Moores
Deb Sonin's breadth of experience across change management, industrial relations and conflict resolution is evident in her unique ability to address complex and intractable issues to synthesise the complexity into workable, tangible, successful results.
Linda South, General Manager, The Queen Elizabeth Hospital
Debbie is highly skilled and engaging, making interactions professional and fun. Personally, Debbie is great to work with and is always able to have a chat about a situation that might arise outside of the regular engagements.
Sue Rolland, General Manager, Deakin University Student Association
Debbie is an astute observer, facilitator and communicator. She is a highly skilled mediator and excels in coaching team leaders to effectively manage and improve team dynamics, behaviours and interactions.
Leigh Rhode, Chief Executive Officer, Gateway Health
Debbie provides a sense of calmness and direction during difficult situations to help me remain in control. The experience and knowledge that Debbie brings is incredibly useful and helps me to get the most out of the team I work with.
Liz Moore CPA, Practice Manager, Bluebird Accounting
Deb Sonin is an acknowledged expert in workplace conflict resolution and has extensive experience advising on discrimination, sexual harassment and bullying. Deb’s professional background makes her an obvious choice to assist with difficult cultural and interpersonal issues in the workplace.
Michael Gorton AM, Principal, Russell Kennedy Lawyers
Debbie is an extremely talented and resourceful practitioner, demonstrating a deep and extensive understanding, knowledge and expertise in mediation, coaching and facilitation. Whenever I need support from an external provider in facilitating a conversation, I engage Debbie.
Brant Doyle, Manager Organisational Development, Moira Shire Council
Debbie operated with integrity, sensitivity and empathy for all within our team and encouraged staff to find their voice in sharing their experiences of the dynamics of the workplace.
Peter Nancarrow, Chairperson of the Board, Jacaranda Village
I have a high level of trust in Debbie’s ability to read the dynamics of a work environment and to co-design and implement respectful and thoughtful approaches to solving problems and improving team functioning.
Leigh Rhode, Chief Executive Officer, Gateway Health
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